Requesting ITS Support for Computer Based Testing

Summary

Requesting ITS support for students taking computer based tests

Body

Problem

We would like ITS to be present for the computer based testing

ITS is required to be on site for computer based testing

Solution

  1.  Please contact the Service Desk with the following information: 
    • Date of the quiz/test
    • Start time of the quiz/test
    • Duration of the quiz/test
    • Building and room number
    • Number of students taking the quiz/test

Internal Staff Only

  1. Follow Providing Student Testing Support

Products or Services Involved

  • ExamSoft Examplify
  • HESI Exam
  • D2L Exam
  • National Board of Medical Examiners (NBME)

Cause

Students may have technical issues starting or submitting the quiz/test or test may require IT support to be on site during the exam

 

Details

Details

Article ID: 3469
Created
Wed 7/17/19 9:46 AM
Modified
Thu 10/1/26 5:10 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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