Needing Assistance With VR Headsets

Summary

Contact IT for assistance with connecting to wireless

Body

Issue/Question

I am needing assistance with an Oculus VR headset

Environment

  • Oculus Go
  • MetaQuest 2

Resolution

  1. The USD IT Department can assist with connecting to the Wireless Internet
  2. We are unable to assist with any other aspect of the device
  3. If you still have troubles connecting the device, please contact the Service Desk with the following information: 
    • Make and Model of device you're trying to connect
    • Screenshot or photo of the wireless MAC address of your device
    • Building
    • Room Number
 

Details

Details

Article ID: 3466
Created
Tue 7/16/19 3:25 PM
Modified
Mon 11/14/22 11:11 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated