Knowledge Base

Summary

Coyote One Stop Knowledge Base is a convenient way to search informational articles to resolve your questions.

Body

Issue/Question

What is the Knowledge Base for?

Environment

  • Coyote One Stop

Resolution

Features

  • Knowledge Base
    • Click on Search (upper right below the red bar) to search for answers
    • Click on each Category to browse for answers
    • Popular Articles allows you to see Popular Articles
    • Recent Articles allows you to see Recently Viewed Articles
    • Popular Tags allows you to view articles with Popular tags

Details

Details

Article ID: 3297
Created
Wed 6/19/19 9:52 AM
Modified
Wed 9/4/19 11:37 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated