Error When Trying to Launch Transact System

Body

Issue/Question

I get the following error when trying to launch the Transact system

Error:  Unable to communicate with the Web API server.
The Web API Server FQDN appears valid. Ensure the Web API service is running.  

Environment

  • Windows 10
  • Transact System

Resolution

Note: Transact is not usable while on wireless  

  1. Please contact the Service Desk with the following information: 
    1. Transact username

ITS STAFF ONLY

  1. Follow Troubleshooting Transact Sign On Issues

Details

Details

Article ID: 3252
Created
Wed 6/12/19 12:36 PM
Modified
Thu 10/22/26 4:20 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated