Finding ITS Charges to Host, Maintain and/or Administer Software Applications

Summary

Describes where to find Software Application and Annual Maintenance charges.

Body

Question

Does ITS charge to host, maintain or administer software?

Answer

Yes, each application that requires maintenance, e.g. authentication, integration, etc., has an annual fee.  This fee helps cover the cost of consulting, implementing and maintaining any integrations, and also the ongoing security monitoring and preventative maintenance to protect the application and university data.

FY24 application maintenance fee is $567.17

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 3176
Created
Tue 6/4/19 4:34 PM
Modified
Fri 6/28/24 9:00 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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