Adopting Textbooks in usd.textbookx.com not possible

Summary

As an instructor, if the buttons to adopt a course are not working, this article describes an alternative solution.

Body

Issue/Question

  • Buttons to select courses are not active
  • Screen indicates Missing Adoption and there is not a fix button
  • When logged in as a bookstore admin, course not listed
     

Environment

  • usd.textbookx.com
  • USD Online Bookstore

Cause

technical difficulties

Resolution

Instructors 

  1. Access the courses by clicking on courses on the left-hand side of the strip
  2. Confirm selected Semester is correct
  3. Follow Adopting course material in the USD Online Bookstore

Bookstore Admins

  1. Access the courses by clicking on courses on the left-hand side of the strip
  2. Confirm selected Semester is correct
  3. Search by instructor name or course
  4. Course not listed in the bookstore
    1. If a course is not listed in Banner, email classrooms@usd.edu
      Note: once the Registrar's Office has made the changes in Banner, the online bookstore will reflect those changes within 24 hours
    2. If a course is listed in Banner, but not your admin bookstore account, contact Charlie's Bookstore & Fan Shop to check your admin access rights

Please contact Charlie's Bookstore & Fan Shop online or in the MUC if you need further assistance.

Details

Details

Article ID: 3158
Created
Fri 5/31/19 4:46 PM
Modified
Mon 2/12/24 1:51 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Not Validated