Reach Digital Sign not Displaying New Content

Summary

What to do if a digital sign isn't updating after deployment.

Body

Issue/Question

Reach digital sign ticker is not updating

Environment

  • Reach Digital Sign

Cause

Digital Sign isn't receiving updates over the network.

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Which Digital Sign is not updating

ITS STAFF ONLY

  1. See Fourwinds Content isn't Updating on Fourwinds Sign

Details

Details

Article ID: 3157
Created
Fri 5/31/19 4:00 PM
Modified
Wed 5/1/24 10:56 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated