Need Access to Previous User's Files on Computer

Summary

Requesting access to previous user's files on a computer

Body

Issue/Question

I need access to former employee's files on a computer

I am requesting the email contacts of the user who was previously in my position at USD

Environment

  • Windows
  • Outlook
  • Office 365

Cause

Need files used by the previous user

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Computer NI number
    2. Former employee's name
    3. Location
    4. Why access is needed

ITS STAFF ONLY

  1. Follow Granting Access to Files on Computer

Details

Details

Article ID: 3085
Created
Tue 5/21/19 11:21 AM
Modified
Thu 1/26/23 10:58 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated