Needing Assistance With SharePoint

Summary

How to request assistance when a Sharepoint site cannot be found.

Body

Issue/Question

Our SharePoint webpage cannot be found

We are having problems with our board members being able to log into either site for our meeting today??   
     
  https://usd.cayuse424.com/    
     
  http://sharepoint.usd.edu/sites/research/IRB/default.aspx    

Error: Sorry, something went wrong

Error: The webpage cannot be found

Error: 404 Not Found

Error: This site can't be reached

Environment

  • Windows
  • Sharepoint
  • macOS

Resolution

Note: macOS needs to be above 10.14 (High Sierra)

  1. Please contact the Service Desk with the following information 
    1. Error received
    2. Name SharePoint you are trying to reach
    3. URL address
 

ITS STAFF ONLY

  1. Follow Resolving SharePoint Issues
 

Details

Details

Article ID: 3066
Created
Fri 5/17/19 3:09 PM
Modified
Tue 7/9/24 3:25 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated