Unable to Access State Resources - Banner, Snap, etc...

Summary

Unable to access State systems after power outage

Body

Issue/Question

I receive an error message when I log into SNAP

Error: Banner Special Maintenance 

Environment

  • Snap
  • Banner Finance
  • Banner Student
  • Leave Request
  • Xtender

Cause

RIS Services were affected by a recent power outage and were temporarily unavailable 

Resolution

These systems are administered by the State, and they will restore services as soon as possible 

Details

Details

Article ID: 3053
Created
Fri 5/17/19 8:08 AM
Modified
Mon 1/3/22 9:47 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated