25Live Location Search Results List Not Filtering or Formatting Correctly

Issue/Question

• My “Locations” tab on 25Live looks like it is showing multiple buildings even though I have only typed in the keyword 
• Location availability search results not formatted correctly 
• Location availability view is showing incorrect events 
• Rooms from another campus suddenly showed up along with other rooms from our campus 
• 25Live is showing every event booked as booked in all rooms

Environment

• 25Live

Cause

25Live system-wide error

Resolution

1.  Please contact the Service Desk with the following information: 
   1. What locations the user is searching for
   2. What browser they are using