Trouble Accessing Email

Summary

How to turn off Cache mode in Outlook

Body

Issue/Question

Email keeps asking for username and password

Email is going to my Outbox

Environment

  • Outlook

Resolution  

Turn off Cache Mode

  1. Click File
  2. Click Account Settings
  3. Select Account Settings
  4. Double click Your Account
  5. Uncheck Use cached exchange mode
  6. Click Next
  7. Click Finish
  8. Click Close
  9. Click File
  10. Click Close
  11. Close Outlook
  12. Reopen Outlook

Details

Details

Article ID: 27
Created
Wed 6/6/18 3:16 PM
Modified
Mon 11/15/21 9:44 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated