D2L Authentication error

Summary

Reporting unable to log into D2L

Body

Issue/Question

Unable to log into D2L

Error: There was a problem processing your authentication.

Your username/password was invalid or your particular user does not exist on our system. 

If you have any questions please see your system administrator.

Environment

  • D2L

Cause

Authentication Error

Resolution

Details

Details

Article ID: 2687
Created
Mon 4/8/19 9:12 AM
Modified
Thu 4/6/23 3:46 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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