Body
Issue/Question
My IPAD slipped out of its case and the screen is cracked. Can we fix it?
Environment
Resolution
Please contact the Service Desk with the following information:
- Asset Tag - NI-XXXXX
Note: This is usually found on the back of the device
- Building name
- Room number
- Brief description of the broken screen
ITS STAFF ONLY
Note: Need Apple ID to access Apple GSX
- Check Global Service Exchange (GSX) for Apple warranty status
- If iPad has existing AppleCare+ create repair