Adding an Existing Phone Number as Second Line on Phone

Issue/Question

User is requesting an existing phone number to be added as a second line on their Cisco phone

We need a second number added to this phone

Environment

• Voice over Internet Protocol (VoIP)

Cause

Resolution

1.  Please contact the Service Desk with the following information: 
   1. The Name on the phone
   2. The Phone Number that should be added as the second line