High Pitch Noise Emanating from a Network Closet

Summary

How to report a high pitch noise that is emanating from a network closet.

Body

Issue/Question

There is a high pitched noise emanating from the Maintenance Room or Data Room

Solid red light or blinking red light on the UPS (Uninterruptible Power Supply)

Environment

  • Network Closet
  • Data Room
  • Maintenance Room
  • APC (American Power Conversion)
  • UPS
  • Battery Backup
  • Surge Protector

Cause

Battery has failed on the UPS that provides power for the networking equipment in the network closet, data room, or maintenance room.

UPS has failed.

Resolution

  1. Please do not press any buttons or unplug anything.
  2. Contact the Service Desk with the following information:
    1. Building
    2. Room
    3. Approximate time that the noise started

ITS STAFF ONLY

  1. Reference the article Troubleshooting a Failed UPS
 

Details

Details

Article ID: 2472
Created
Mon 3/18/19 10:04 AM
Modified
Tue 4/4/23 2:42 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated