Missing Start Quiz Link in D2L

Summary

Troubleshooting missing start quiz button on D2L exam

Body

Issue/Question

I was given another attempt on a quiz by my instructor but can not see the start quiz button and she had tried with both Chrome as well as Firefox.

Environment

  • Desire2Learn

Cause

The Quiz/Exam was not setup to allow a retake during the time the customer called

Resolution

  1. Verify if the quiz is to be taken in D2L or another way
  2. If not in D2L
    • Refer to Instructor or Help Link on textbook website
  3. In D2L
    1. Check D2L quiz restrictions
    2. Verify quiz should be accessible

Details

Details

Article ID: 2420
Created
Wed 3/6/19 4:30 PM
Modified
Fri 10/27/23 4:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated