Email on iPad is not updating

Summary

Removing email account and setting it up again on iPad

Body

Issue/Question

Email will not update past a certain date

Environment

  • iPad
  • Mail

Resolution

Removing email account

  1. Tap 
  2. Tap Mail, Contacts and Calendars
  3. Tap Exchange
  4. Tap Delete Account
  5. Tap Delete

Adding email account

  1. Tap 
  2. Tap Exchange
  3. Enter Email address
  4. Enter Password
    Note: Can change the Description but it's not necessary
  5. Tap Next
  6. Tap Continue
  7. Tap Save

Details

Details

Article ID: 2413
Created
Tue 3/5/19 3:48 PM
Modified
Fri 4/24/20 4:15 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated