Unrecognized Sender Sending Emails from Coyote Connections

Summary

Troubleshooting Coyote Connections Unrecognized Sender error

Body

Issue/Question

I have been sending emails that randomly will send back with “could not send”. It comes from a grades first email address and sometimes changes the address of the student I am sending my email to. Is this something I am doing within Coyote Connections, or a different issue?
 

Error: We are unable to deliver your message to its intended recipient(s). 

Unrecognized sender email address 

Environment

  • Coyote Connections

Resolution

  1. For this issue please see the contact on the bottom of the Coyote Connections page
 

Details

Details

Article ID: 2329
Created
Thu 2/21/19 4:12 PM
Modified
Tue 9/20/22 11:28 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated