Body
Issue/Question
Receiving error when logging in
An error occurred. Contact your administrator for more information.
Environment
Cause
Resolution
- Navigate to LinkedIn
- In the upper right hand corner click on Sign In
- Enter the email address associated with their LinkedIn profile, and the password associated with their LinkedIn profile
- Click Sign in with LinkedIn
Note: you will now be redirected to the ADFS sign in page
- Enter your USD email and the password associated with your USD email account
- Click Sign in
If these steps do not successfully sign in the user, please contact the Service Desk with the following information:
- Any error messages that appear
- The full name and username of the affected user