Requesting Data Recovery Assistance

Summary

How to request assistance with recovering data.

Body

Issue/Question

We had downloaded files previously but are unable to locate them now.  Can IT help in recovering these files?

Issues accessing files from a flash drive or USB drive

Flash drive blinks but does not show up on the computer

Computer pop-up says drive needs to be formatted

Environment

  • USD Computers
  • USB Drives

Cause

Files were misplaced or accidentally deleted 

Corrupted Drive

Resolution

  1. Please contact the Service Desk for assistance with this issue

ITS STAFF ONLY

  1. Follow Find Files in User Profile
  2. Follow Recovering Data From USB Drive
  3. Follow Recovering a Deleted or Damaged File
 

Details

Details

Article ID: 2058
Created
Fri 1/18/19 4:46 PM
Modified
Fri 12/13/24 11:11 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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