Reporting an Issue with a Link in the Portal

Summary

Reporting an issue with links not opening properly in the My USD Portal.

Body

Issue/Question

When I click on a link in the Portal,  it goes to a blank page, then the same link has to be clicked again to get the expected results

When I click on a link in a Portal, it goes to an incorrect page.

Environment

  • My USD Portal
  • Link in the portal to another page

Cause

 

Resolution

  1. Please contact the Service Desk for assistance with this issue, include the link you are looking for and what you expect to see

Details

Details

Article ID: 2028
Created
Thu 1/17/19 10:59 AM
Modified
Thu 2/8/24 9:53 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated