Classroom Computer Will Not Power On and has a Blinking Red and White Power LED on the Power Button

Summary

How to resolve an issue when the classroom computer will not power on and displays a blinking red and white LED on the power button.

Body

Issue/Question

The classroom computer will not power on and has a blinking red and white light emitting diode (LED) on the power button

Environment

  • Smart classroom
  • Classroom

Cause

Unknown cause

Resolution

  1. Locate the power button on the front of the computer
  2. Hold the power button in for at least 20 seconds or until you hear the computer shut off
  3. Press the power button and verify that the computer boots up and displays on the monitor

Details

Details

Article ID: 2000
Created
Wed 1/16/19 10:19 AM
Modified
Mon 12/2/19 8:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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