Copier is Jamming and has an Error

Summary

How to contact the vendor to service the copier.

Body

Issue/Question

Our copier jams each time we try to do double-sided printing.

Error: check the “Job Status”. The Job Status indicates the user’s document is “skipped”

Error: check the drawer for paper.

Environment

  • Toshiba Copier

Resolution

Note: Make sure to have the machine ID or serial number

Call A&B at 605-275-8605. 

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 199
Created
Mon 7/2/18 10:46 AM
Modified
Fri 4/24/20 2:01 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated