Checking for Printer Firmware

Summary

Checking for and installing a firmware update on an HP laser printer

Body

Issue/Question

How do I update the firmware for my printer?

Environment

  • HP LaserJet printer
  • Lexmark LaserJet printer
  • Ethernet

Cause

There could be several reasons to update firmware

Resolution

  1. Select Setup Menu from printer control panel
  2. Select Service Menu
  3. Select LaserJet Update
  4. Select Check for Update
    Note: The printer will automatically update if there is a firmware update
Please contact the helpdesk if you need further assistance

Details

Details

Article ID: 197
Created
Fri 6/29/18 3:09 PM
Modified
Wed 5/25/22 4:11 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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