DVD Player in Classroom Functions Not Working

Summary

Reporting an issue with the DVD player in a lab/classroom

Body

Issue/Question

The DVD player in the classroom seemed sticky and the menu functions would not work.

Environment

  • USD Classroom 

Resolution

  1. Please contact the Service Desk with the following information:
    1. Building Name
    2. Room Number
    3. Urgency
    4. Description of the issue
      Note: If the DVD player is not functioning at all, you can play a DVD using the computer.

ITS STAFF ONLY

  1. See Troubleshooting a DVD/VCR in Smart Classrooms 
  2. See How to troubleshoot BluRay/DVD control

 

 

Details

Details

Article ID: 1927
Created
Fri 1/11/19 9:13 AM
Modified
Mon 7/11/22 5:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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How to Play a DVD Using a Classroom Computer
How to play a DVD on a USD Classroom Computer
Troubleshooting a DVD/VCR in Smart Classrooms
Troubleshooting a Bad DVD/VCR
Unable to Control BluRay/DVD Player with XPanel or Touch Panel
This article discusses what to do in the event the BluRay or DVD player controls do not work on the touch panel or XPanel application.