Problems accessing email

Summary

IMAP and POP3 are no longer supported

Body

Issue/Question

Cannot access email

Environment

  • IMAP
  • POP3
  • USD email accounts

Cause

IMAP and POP3 access will be disabled as of January 9th, 2019

Resolution

  1. Users will need to configure their email programs to use Exchange
  2. Email can also be accessed through the web interface

Details

Details

Article ID: 1865
Created
Tue 1/8/19 4:43 PM
Modified
Fri 4/24/20 4:11 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated