Body
Issue/Question
A student is unable to use Adobe Creative Cloud Device Licensed software on a Lab Computer
Error: Sorry, your account is not valid on this device.
Environment
- Computer Lab
- Adobe Creative Cloud
Cause
A student has forgot to log out of Adobe CC and exceeded their license number
Resolution
- Open the Creative Cloud launcher application
- Click the Gear symbol from the top right
- Click Preferences
- Click Sign Out
- If receiving message Sorry, Account not valid, click Register on sign in screen or sign in first at adobe.com with USD credentials