Body
Issue/Question
The Crestron XPanel and Touch Panel say touch the screen to begin but nothing happens upon touching the screen
The XPanel says it cannot connect
The Touch Panel is blank and does not come on
Touch Panel loads to a blank white screen
The Touch Panel will not turn on
The Touch Panel hangs
Error message CNX Connection Disconnected Please wait one moment while the panel syncs with the system...
System Offline
Error: Hm... can't reach this page
Environment
- Smart Classroom
- Conference Room
- Crestron XPanel or Touch Panel
- QSC Touch Panel or XPanel
Cause
The Touch Panel and XPanel cannot communicate over the network with the room controller or switch
Resolution
- Please contact the Service Desk with the following information:
- Building Name
- Room Number
- Instructor Name
- Urgency
- Classroom availability