Register is Not Connecting

Summary

Point-of-Sale device having connectivity issue

Body

Issue/Question

The register is not connecting to the internet

The register has an update available and we cannot do anything else

Register is not connecting

Cannot print receipts

Drawer will not open

Update will not run

Time is not correct

KDS not working

Environment

  • Register
  • POS
  • Beede Bump
  • CStore

Cause

Multiple causes

Resolution

Details

Details

Article ID: 1812
Created
Mon 1/7/19 10:29 AM
Modified
Tue 9/24/19 11:54 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated