Body
Issue/Question
The end user is requesting new fields to be added to Salesforce because of a change in processing.
A new field needs to be added to the Salesforce interface.
Environment
Cause
Processing change
Resolution
- Please contact the Service Desk with the following information
- What object will the fields be associated with
- What are the fields
- What type of fields are they, i.e. date, checkbox, text, picklist
- If the field is a picklist, what are the values for the picklist
- What page layout and section will the fields be associated with
- Who should have access to the new fields
- What system the new data is coming from and how to find the data
- Logic needed to calculate a value