Not Receiving Emails Sent to Alternate Email Address

Summary

Issue receiving emails to alternate email address

Body

Issue/Question

 Individuals trying to contact me via an alternate email are not getting through. there is confusion with two emails

Environment

  • USD Email
  • SDSD Email

Cause

The email address provided was not a legitimate email address

Resolution

  1. Verify the email address is valid 
    1. no spelling errors
    2. missing characters

Details

Details

Article ID: 1574
Created
Mon 12/10/18 2:46 PM
Modified
Fri 4/24/20 4:12 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated