Issue With Security Cameras

Summary

Troubleshooting steps with security camera issues

Body

Issue/Question

Milestone cameras are not currently working

Error: Connection to server failed. Retrying

Security Cameras Cannot Connect to Server

The Camera is turned sideways

Environment

  • Milestone XProtect software 

Resolution

  1. Please contact the Service Desk if you need further assistance
    1. Camera Location 
    2. Error message received

ITS STAFF ONLY

  1. Troubleshooting Milestone Security Cameras
 

Details

Details

Article ID: 1308
Created
Fri 11/16/18 10:47 AM
Modified
Mon 6/26/23 2:00 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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