Troubleshooting Work Order Creation - TMA

Summary

Troubleshooting why a work order is not able to be created without a trade in TMA - Facilities Management Work Order System

Body

Issue/Question

Why is a Work Order able to be created without a trade?

Cannot enter data and save it in TMA

Error: This site has no trade available.

Environment

  • TMA 

Cause

Software not functioning as expected

Resolution

Contact the Help Desk, providing the following information with your request:

  1. Path of how you get to the screen you are working with
    1. Supply screenshots if possible
  2. Steps that get you to your issue or error if applicable
  3. Supply error message if applicable
  4. Work Order Numer if applicable
  5. User ID
  6. Browser being used
  7. Good description of what is happening

ITS STAFF ONLY

  1. Please see Open Support case with TMA
 

Details

Details

Article ID: 1272
Created
Thu 11/15/18 9:31 AM
Modified
Tue 9/24/19 10:27 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated