Problems Seeing All Email in Outlook and OWA

Summary

Expand any groupings in Outlook to reveal emails

Body

Issue/Question

I see different email when on webmail than when using Outlook

Environment

  • Webmail
  • Outlook

Cause

Email grouped by send date and collapsed

Resolution

  1. Click next to any grouping
    Examples:  Date: Yesterday or Date: Last Week
  2. Emails that fit that category should now be visible

Note:  If emails aren't visible please follow steps in Needing Newer Version of Microsoft Office

Details

Details

Article ID: 1251
Created
Wed 11/14/18 10:43 AM
Modified
Mon 2/24/25 1:48 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles

Related Articles (1)

Needing Newer Version of Microsoft Office
Installing Office 365