REACH Display Showing Windows Error

Summary

Reach Display showing error

Body

Problem

REACH display is showing an error message

Error:
REACH.DigitalSignage.exe - Application Error
The exception unknown software exception (0xe0434352) occurred in the application at location 0x00000000760ADCF2

Solution - Internal Staff Only

Academic Technology

  1. Restart the REACH Content Player computer
  2. If needed, change the display resolution down to 100%

Products or Services Involved

  • REACH digital signage
  • Windows 10

Need More Help?

Please contact the Service Desk if you need further assistance

 

Details

Details

Article ID: 1188
Created
Wed 11/7/18 3:25 PM
Modified
Wed 10/7/26 3:19 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated