Receiving error when uploading file using Attachment Manager

Summary

Troubleshooting issue using attachment manager

Body

Issue/Question

The attachment manager is not working. I’ve tried uploading documents and receive the same error message

Error: Upload Failed

The attachments manager is not working/not loading.

Environment

  • Attachment Manager
  • My USD Portal

Cause

 

Resolution

  1. Please contact the Service Desk with the following information: 
    1. Full error message
    2. Where are the links located

Details

Details

Article ID: 1182
Created
Wed 11/7/18 10:30 AM
Modified
Fri 1/21/22 10:55 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated