Fusion Account Not Working

Summary

How to fix Fusion Accounts that cannot log in

Body

Issue/Question

I cannot login to Fusion

Unable to log into Fusion

Cannot Delete a Fusion account because an account already exists

Error: The web site you are accessing has experienced an unexpected error. Please contact the website administrator

Environment

  • Fusion

Resolution

Please contact the Service Desk if you need further assistance

  1. Error message received
  2. Name of users experiencing the issue

ITS STAFF ONLY

  1. Completely uninstall Fusion by using the steps in this article here
  2. Reinstall Fusion Application

Details

Details

Article ID: 1062
Created
Mon 10/29/18 9:44 AM
Modified
Thu 7/11/24 1:21 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated