Cannot Access KCS Article

Summary

Resolving issue when not able to access either a public or a faculty/staff KCS article

Body

Issue/Question

Cannot access KCS article

Error: 
X Permission Denied
You do not have permission to view this page

Environment

  • Team Dyanmics
  • KCS Article

Cause

 

Resolution

  1.  Log out and log in to TD and test link
  2.  Test with different browser
  3.  If same error appears, Please submit a request with the following information: 
    • User name
    • KCS article name
    • Location
    • Error message

ITS STAFF ONLY

  1. Updating the Faculty & Staff Group

Details

Details

Article ID: 10334
Created
Thu 6/25/26 5:04 PM
Modified
Fri 8/21/26 12:28 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated