Receiving Internal Server Error

Summary

HTTP status 500: internal server error

Body

Issue/Question

getting an error on any website that requires SSO

HTTP status 500: internal server error

Environment

Resolution

  1. Clear Cache and Cookies 
  2. Test a different Internet Browser
  3. See General Troubleshooting Steps for Single Sign-On Issues
  4.  Please contact the Service Desk with the following information: 
    1. Full Error message
    2. website or application you are trying to access

ITS STAFF ONLY

  1. Follow Troubleshooting Single Sign Errors to RIS Services

Details

Details

Article ID: 10199
Created
Thu 3/26/26 8:47 AM
Modified
Mon 3/30/26 12:23 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated