Requesting ITS Support for Computer Based Testing

Issue/Question

We would like ITS to be present for the computer based testing

Environment

  • ExamSoft Examplify
  • HESI Exam
  • D2L Exam
  • National Board of Medical Examiners (NBME)

Cause

Students may have technical issues starting or submitting the quiz/test

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Date of the quiz/test
    2. Start time of the quiz/test
    3. Duration of the quiz/test
    4. Building and room number
    5. Number of students taking the quiz/test

ITS STAFF ONLY

  1. Follow Providing Student Testing Support

Details

Article ID: 3469
Created
Wed 7/17/19 8:46 AM
Modified
Thu 6/9/22 1:35 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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