Logging Into D2L Admin Account

Issue/Question

I cannot log into D2L admin account

I don't know my login information for D2L

Environment

Cause

Users who authenticated internally or use a manually created account must use D2L Local Login   

Resolution

  1. Users who authenticated internally or use a manually created account must use D2L Local Login 
     Examples of who will use this:
    • Department Head
    • HelpDesk Pro Staff
    • Univ Admin(cascade)
  2. Usernames will be manually created when these accounts are set up and will not use USD email address to log in 
  3. The username and temporary password will be emailed to you

Please contact the Service Desk if you need further assistance

ITS STAFF ONLY

  1. Follow Verifying D2L account​

Details

Article ID: 4908
Created
Mon 3/30/20 10:04 AM
Modified
Mon 4/27/20 10:18 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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