Setting USD Account Security Info

Issue/Question

I Want to Change My Security Info for my USD Account

How do I set My Security Info to enable Self-Service Password Reset?

How do I set account recovery options?

Environment

  • USD Account 
  • Security Info

Resolution

  1. Your Security Info is vital to verify account ownership and enables you to reset your password via self-service
  2. Available Security Info options:
    1. Phone: your cell phone
    2. Email: your personal email (Gmail, iCloud, etc)
    3. Authenticator App: Microsoft Authenticator
    4. Alternate Phone: another phone you have access to
    5. Security Questions: Questions and Answers that only you know
    6. Office Phone: your office phone
  3. To change or set your Security Info
    1. Click Security Info
    2. Log in with your USD username and password
    3. Click Add Sign-in Method
    4. Choose a Sign-in Method from the drop-down list
    5. Set that Sign-in Method
      • Note: When setting an email address, please check your spam or junk mail folders for the confirmation email titled The University of South Dakota account email verification code from msonlineservicesteam@microsoft.com
    6. Repeat to add more Sign-in Methods

 Please contact the Service Desk if you are not able to reset your questions: 

Details

Article ID: 4907
Created
Mon 3/30/20 9:30 AM
Modified
Mon 9/11/23 12:07 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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