Eaglesoft Prompting For An Installation Source When Opening

Tags eaglesoft

Issue/Question

EagleSoft is prompting for an installation source when launching EagleSoft

Environment

  • Windows
  • EagleSoft

Cause

The incorrect user was logged into the computer when trying to use EagleSoft. Eaglesoft requires that you can only use the user account it was installed on.

Resolution

  1. Restart the computer and log into the computer using the proper account
    Note:  If the user is taking over the system from a previous user, please request new Eaglesoft installation.

Details

Article ID: 4285
Created
Wed 11/13/19 4:18 PM
Modified
Tue 10/26/21 11:05 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated