Error When Picking Up USD Account


I cannot pick up my account with my date of birth

I cannot pickup my account after being accepted

Error: No match found by the supplied user

Error: *ERROR* Person does not have a student record for term entered.

Error: *ERROR* Person is not a student, cannot register


  • USD Account Pickup
  • USD Central Authentication Service
  • Banner


The date of birth is incorrect in LDAP

No account requested


  1. Please contact the Service Desk with the following information:
    1. Your name
    2. Your Banner ID


Article ID: 1257
Wed 11/14/18 10:55 AM
Mon 3/6/23 12:58 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Related Articles (3)

How to change your USD account Security Questions.
How to request your email address and displayed name are updated to the same as your legal name.