Requesting AIMS Restart

Summary

How to request AIMS restarts.

Body

Issue/Question

Can you look to see what we have logged into Aims to see what sessions we need to close?

Per the AIMS IT department: Please have your IT try to restart the AIMS Server and IIS on the application server.

Environment

  • Aims

Resolution

  1.  Please contact the Service Desk with the following information: 
    • Error messages
    • Approximate date issues began

ITS STAFF ONLY

  1. Follow instructions on Restarting the AIMS Server Service
 

Details

Details

Article ID: 924
Created
Wed 10/17/18 4:18 PM
Modified
Fri 1/24/20 5:59 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated