Issue/Question
Duo is not allowing me to select my authentication method
Duo is asking me to use my Yubico Key without me selecting it
Environment
Cause
Duo Universal Prompt chooses your login option automatically, selecting your most secure method
Resolution
- If you want to select a different method to authenticate
- Cancel the authentication progress
- Click or tap Other Options
- Select the desired method
To learn more about Duo Universal Prompt, visit Duo