Notification to Complete Training from SafeColleges Online Training After Name Change

Issue/Question

User continues to receive a notification that they are overdue for training at https://usdstudents-sd.safecolleges.com after legal name change

Environment

• SafeColleges.com

Cause

After legal name change user shows in system with two different accounts

Resolution

1.  Please contact the Service Desk with the following information: 
   1. New legal name
   2. Old legal name
   3. Attach copy of completed certificate