Requesting an Email Domain to Whitelist

Issue/Question

Please whitelist the email domain for a service.

Our department uses a service that sends email, and we do not want the messages blocked or marked as SPAM.

Environment

  • Exchange
  • Outlook
  • Email

Cause

Companies that legitimately send mass emails need to be approved prior to sending mail as usd.edu. 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Domain(s) sending email
    2. Name and brief description of the service
    3. IT Security will review the request

ITS STAFF ONLY

  1. Follow Whitelisting an Email Domain
Print Article

Details

Article ID: 3721
Created
Wed 8/14/19 9:58 AM
Modified
Fri 8/18/23 2:06 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated